Email FAQ

Questions? Click here.

How do I access my email through a web browser?

How can I view the messages that the mail server marked as spam?

How can I make sure the email from a specific email address will not be considered spam? (How to put it a white list)

I am getting too much spam, how can I adjust what is considered spam?



How do I access my email through a web browser?> Top
Go to http://mail2.datamine.net in you web browser. Log in with your full email address and email password.

How can I view the messages that the mail server marked as spam? Top
Access you email through a web browser at http://mail.datamine.net, and then go to the /Spam folder. This folder will hold messages marked as spam for a short time. After which, the message marked as spam will be deleted.

How can I make sure the email from a specific email address will not be considered spam? (How to put it a white list) Top
You can add the email address to your contact list on World Client (located at http://mail.datamine.net) Or you can forward the message as an attachment to whitelist@datamine.net. Please note, you cannot just forward the message, the message from the email address that you wish to add to the white list must be an attachment in the email that you send to whitelist@datamine.net

I am getting too much spam, how can I adjust what is considered spam? Top
You can setup Mail filters on World Client (located at http://mail.datamine.net).
To get to you mail filters, click on the "Options" tab and then click on the Filters link.
The X-SPAM-LEVEL header contains the spam score that the mail server assigned to the email. Currently the system will put the email in the spam folder if the spam score is 13 or higher.

If you want to have email with a lower spam score sent to the Spam folder, add a rule with the header X-SPAM-LEVEL,
choose "contains" from the second drop down,
type the asterisk (*) in as many times as the score you wish to set (i.e. 5 = *****, 10 = **********),
and then pick the spam folder from the last drop down.
Click the "Add Filter" buttons and the filter will be added.

Suggestions for spam score:
<= 2 - insanely aggressive - potentially high false positive rate
5.0 - very aggressive, but acceptable false positive rate
10.0 - fairly loose - some spam will get through, but low false positive rate